Amenities & Policies

Upgraded Amenities Enhance Your UpValley Inn Experience

Come to UpValley Inn to unwind and enjoy the comfort of upgraded amenities. From our 100% natural geothermal mineral water swimming pool and whirlpool to our therapeutic dry sauna and steam room, guests at our Calistoga, CA boutique hotel will enjoy thoughtful touches that enhance their stay such as complimentary wireless Internet access, flat panel satellite television with HBO, in-room refrigerator, Keurig Coffeemaker featuring Starbucks coffee & tea, work desk with ergonomic task chair and/or dining table. Convenient access to meeting facilities are close by.

Napa Valley Events

Located just up the street, our historic sister property Brannan Cottage Inn offers 500 square feet of function space that’s perfect for small events, intimate retreats and business meetings. Coffee service, wireless Internet access and outside catering are available. There is also a business computer, copy and fax services available for completing tasks outside the office at UpValley Inn. Planning a larger scale event? Our event partners can help arrange every kind of Napa Valley experience you can dream up; ask your concierge for more details.

On Demand Shuttle

UpValley Inn guests receive complimentary access to Calistoga’s on-demand Shuttle. Complimentary shuttle passes are provided upon check in; ask about them at the reception desk.  To request a shuttle pickup, you simply dial the number on your pass and tell the shuttle dispatcher where you’d like to go within the shuttle service area. The shuttle will take you door-to-door. This complimentary service for Calistoga our guests is subject to availability; typical wait times vary from 10-30 minutes depending on demand.  Please plan accordingly. Check out a map of the area served by the shuttle.

Learn More

For more information call 707-963-4229.

HOTEL AMENITIES

  • Complimentary WiFi access throughout the hotel
  • Complimentary USA Today newspaper
  • Front desk assistance (limited hours)
  • Offsite spa services with convenient in-room billing
  • Outdoor, 100% geothermal heated Calistoga mineral water swimming pool
  • Outdoor, 100% geothermal heated Calistoga mineral water whirlpool
  • Dry sauna
  • Steam room featuring eucalyptus 
  • Microwave (Lobby)
  • Complimentary self parking
  • Complimentary Calistoga Shuttle on-demand service

HOTEL POLICIES

  • Pets are not permitted at UpValley Inn & Hot Springs 
  • General Cancellation Policy is 48 Hours Prior to Arrival By 3 PM PST unless otherwise stated on your reservation confirmation. Cancellation penalty of 1st night’s room and tax will be charged.
  • Credit Card is authorized 1st night’s room and tax 48 hours prior to arrival to guarantee reservation (please note as Debit Cards will present with a hold in this amount).
  • Declined Credit Cards will result in reservation cancellation. 
  • Please note: third party reservations (Expedia / Booking.com / Hotels.com) are not reservations direct with the hotel. Please contact your third party reservation company DIRECT for any issues in regards to your reservation.
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