January 25th, 2021
UpValley Inn & Hot Springs is now open to all travelers.
To ensure the health and safety of our employees and guests, we have implemented the following COVID-19 policies and cleaning procedures in place:
- Suspension of Daily Housekeeping. Housekeeping will occur every 3rd day on multi night stays. Amenities and Towels will be dropped to your room upon request
- Closure of the Steam Room and Sauna to ensure current social distancing requirements. The mineral pool and hot tub remains open for use (please see requirements below)
- Limiting of interaction amongst Employee and Guests
- Requiring face masks in all public/common areas
- Social distancing protocols as required in public areas including Pool Deck, Courtyard, Lobby and Parking Lots
- Working with our Franchisor, Vendors and/or local and state Government in implementing Best Practices and Procedures for the continued health and safety of Guests and Employees
UpValley Inn & Hot Springs utilizes the American Hotel & Lodging Association’s SAFE STAY guidelines where applicable to ensure a safe and healthy environment for our Guests and Employees.
What we require of our guests:
- Please do not visit if you have been recently sick or are experiencing symptoms of illness
- Please make sure to follow face mask requirements at all times
- Please make sure to follow social distancing guidelines and maintain 6 feet of distance between you and other guests at all time
- We know that this is a difficult time, and our hope is that we are able to provide a safe & comfortable environment for everyone, so if you are unwilling or unable to abide by these policies, we kindly ask that you do not visit. We are happy to cancel your reservation and issue full refunds if warranted.
- When using the pool and hot tub, please adhere to social distancing, maintaining 6 feet of separation between you and anyone outside your party. Orange markers have been placed around both pool and hot tub to help indicate safe distancing
- Given the size of the hot tub, we ask that you please limit your time to no more than 30 minutes (reservation are not required) and enter only with members of your own party
We’ve partnered with local businesses in creating fun, safe and relaxing activity packages delivering exception value!