UpValley Blog

COVID-19

May 8th, 2020

Per mandate of Napa County Health Department, UpValley Inn & Hot Springs will be closed until June 8th to all NON-ESSENTIAL travelers. (For Essential Travelers click here). Non-Essential reservations until June 7th have been cancelled and refunds will be issued for any pre-paid reservations. Click one of the links below for further information:

Flexible Cancellation Policy

Cancel or Modify Reservation

As of June 8th (subject to change), we will be re-opening to all travelers, and as the state of California begins the gradual re-opening of businesses, UpValley Inn & Hot Springs will follow the guidelines set forth to ensure Guest and Employee safety as we begin to welcome our customers once again to Calistoga and the Napa Valley. This will include, but is not limited to:

  • Reducing amenities and services 
  • Limiting of interaction amongst Employee and Guests
  • Requiring face masks in public areas
  • Social distancing protocols as required in public areas
  • Working with our Franchisor, Vendors and/or local and state Government in implementing Best Practices and Procedures for the continued health and safety of Guests and Employees

As we work towards ensuring a safe environment for everyone, we want you to know that we are eager to re-open and regain some sense of normalcy. We can’t wait to welcome our wonderful Guests back with open arms… 6 feet apart of course!

 

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