FAQs
UpValley Inn Frequently Asked Questions
Looking for specific information about UpValley Inn? Get answers with our helpful FAQ page, a quick and convenient way to find specific details that you may be searching for.
Book Your stay
- What hot springs are on the grounds of UpValley Inn & Hot Springs?
Our geothermal heated mineral waters are a 150-year-old tradition here in Calistoga, with fresh 100% geothermal heated Calistoga mineral water recycled into our swimming pool and whirlpool weekly.
- What are the hours of the mineral pool, hot tub, steam room and sauna? The current hours are 9AM-10PM daily for these amenities.
- Does UpValley Inn & Hot Springs offer room blocks for groups?
Yes! Our rustic-meets-modern rooms and suites offer your guests everything they’re looking for to settle in and relax, plus unique hotel amenities that make the whole getaway feel like a true vacation. Reach out to our events team and let’s start talking details.
- Does UpValley Inn & Hot Springs have long-term residences? Yes! UpValley Inn & Hot Springs offers a fully furnished 1 bedroom apartment for long-term stays, with access to all amenities and services.
- How do guests of UpValley Inn & Hot Springs use the complimentary shuttle? UpValley Inn & Hot Springs guests are provided complimentary shuttle passes upon check in. To request a shuttle pickup, simply dial the number on your pass and tell the shuttle dispatcher where you’d like to go within the shuttle service area. The shuttle will take you door-to-door. This complimentary service for Calistoga our guests is subject to availability; typical wait times vary from 10-30 minutes depending on demand. Please plan accordingly.
- What are the check-in/check out times at UpValley Inn & Hot Springs? Check-in is 4:00 PM, and check-out is 11:00 AM. However, our “Why Wait?” package offers guaranteed early check-in at 12:30 PM.
- Does UpValley Inn & Hot Springs offer late check-outs? Due to extended cleaning, we no longer can accommodate late check-out requests.
- Are pets allowed at UpValley Inn & Hot Springs? Pets are not permitted at UpValley Inn & Hot Springs.
- Does UpValley Inn & Hot Springs offer free parking? Yes, UpValley Inn & Hot Springs offers complimentary self-parking.
- Does UpValley Inn & Hot Springs have any rooms that allow smoking? All rooms are non-smoking accommodations. Smoking is permitted in designated areas only.
- What are the lobby hours at UpValley Inn & Hot Springs? The lobby hours are 7:00 AM – 11:00 PM daily.